Shipping & Returns Policy
SHIPPING INFORMATION
We provide efficient shipping options for Dock Box Covers, utilizing LTL carriers for bulk orders and UPS/FedEx for smaller quantities. Our flexible approach caters to diverse shipping locations, ensuring timely delivery locally and internationally. Customers receive real-time tracking and notifications for transparency. We offer transparent pricing at checkout, allowing customers to choose between standard, expedited, or express shipping based on their preferences and urgency. Our commitment is to deliver a seamless customer experience from order placement to delivery of your fully-customized Dock Box Cover.
Returns & Exchanges
If returning or exchanging a product, call 1-800-559-4269 or contact us to request an RGA (Return Goods Authorization) number. Returns and exchanges are subject to return shipping at the responsibility of the customer. Returns must be received in new condition and may be subject to a re-stocking fee (unless covered under our Limited Warranty).
Top-Rated Dock Box Covers
ENGINEERED FOR QUALITY
Behind every Dock Box Cover is a team of experts working together to provide premier dock box covers in the marine canvas industry. All of our Dock Box Coves use Sunbrella marine canvas, which is darted, cut, and hand-sewn in North America.
First, we carefully plan and train every sewer and pattern craftsman to manufacture dock box covers that will stand the test of time. CAD Technology highlights where darts need to go, and then Dock Box Covers’ team of master sewers overlock darts and lock stitches with UV-resistant thread for cover longevity. By using custom specifications from OEM suppliers and detail-oriented sewing techniques, each dock box cover is able to achieve a “fit like a glove” design.
SHIPPING INFORMATION
Our larger products are typically packaged individually, palletized then banded to secure and protect the freight. Someone must be available to unload and inspect the freight.
Before the Driver Leaves – Inspect your freight, if there is something that you are not satisfied with regarding your shipment, note the issue specifically on the freight bill that will be given to you by the driver to sign. If the product is damaged, refuse the shipment, not the freight bill and call us immediately at 800-559-4269 and we will arrange for a replacement product to be shipped right away.